FAQ
FAQs (aka “Things You Might Be Wondering”)
Yes, we are gay.
What is The Little Gay Shop?
The Little Gay Shop is a queer-owned marketplace filled with art, apparel, books, magazines, and more, all created exclusively by queer artists, makers, and authors.
Is everything you sell made by queer creators?
Yep! Every single item we carry is made by a queer artist, maker, or author. No exceptions.
Do you host events?
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YES! Please check out our award winning events HERE.
- Interested in becoming a vendor? Sign up to apply HERE.
How do you find your artists?
We find artists through social media and community recommendations.
Have someone you think we should carry? Send their work to media@thelittlegayshop.com We’re always excited to discover new artists, makers and story tellers.
Where are you located?
1902 E 12th Street
Austin, TX 78702
Come say hi!
Parking:
We recommend free street parking. (There is plenty of it on the side streets) There is a paid for gravel lot directly across the street from the shop. (WE DON'T RECOMMEND THIS). You can also park in the big concrete lot next to that for free.
**Do not park in the dirt parking lot at the end of our block (next to the small barber shop).. EVER! They fiercely watch this parking lot and will tow you without warning and charge $200 to get your car back**
What are your hours?
Sunday: 11am–6pm
Monday: 12pm–6pm
Tuesday: Closed (we rest!)
Wednesday: 12pm–6pm
Thursday: 12pm–6pm
Friday: 12pm–7pm
Saturday: 11am–7pm
Do you offer discreet packaging?
Absolutely. 🤫If you’d like unbranded, discreet packaging, just let us know, we’re happy to do it.
Please note: the credit card statement will still say The Little Gay Shop.
Need another accommodation? Reach out, we’ve got you.
Shipping Stuff (the important bits)
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Orders usually ship within 4 business days
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Need something ASAP? Let us know when you order
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We can’t take responsibility for incorrect addresses or lost packages
Damaged item?
Email us photos. If it’s on us, we’ll replace it or refund you if a replacement isn’t available. If it’s a carrier issue, we’ll file a claim (no guarantees, but we’ll try our best).
Standard Envelope & Media Mail:
These options do not include insurance.
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Standard Envelope also has no tracking
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These ship at your own risk, and we can’t replace lost orders
Please double-check your address before choosing these options!
Free Shipping
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Free shipping orders go out via media mail or ground shipping.
Need it faster? Reach out and we’ll help you get the upgrade.
- Free Shipping does not apply to any orders outside of the U.S.
Have Returns? (no drama, we got you)
In-store purchases:
Returns accepted within 30 days (see our Return Policy for details).
Online purchases:
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Returns accepted within 30 days
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Items must be new and sellable
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Return shipping is your responsibility (No return labels provided)
Good news: online purchases can be returned in store with no restocking fee.
Buying a gift?
Cute. We love that.
Email us at orders@thelittlegayshop.com if you’d like to include a note or message, we’ll help make it special!
In-Store Pickup
We’ll hold in-store pickup orders for 30 days.
After that, items go back on the shelf and your order will be refunded minus a 30% restocking fee.
The Little Gay Shop Made Goods:
Some items are made in-house by us! - All items that are made to order will be noted in the product details.
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Please allow 7–10 business days for production
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Items ship as soon as they’re ready
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Expedited shipping fees are non-refundable. Items will be expedited as soon as production is finished on the item you ordered.
Questions? Email orders@thelittlegayshop.com.
How to reach us:
General questions: contact@thelittlegayshop.com
Orders & products: orders@thelittlegayshop.com
Artist/Maker submissions: media@thelittlegayshop.com
Instagram: @thelittlegayshop
Facebook: @thelittlegayshop
TikTok: @thelittlegayshop